Privacy policy
Last updated: 20/02/2016
At Malai Eco (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://www.malai.eco (the “Site”).
- Information We Collect
- When you visit the Site, we may collect the following information:
a) Personal Information
When you place an order or attempt to make a purchase, we collect information such as:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely by third-party payment gateways)
We do not store your card, UPI, or banking details.
b) Device Information
We automatically collect information about your device, including:
- IP address
- Browser type
- Time zone
- Cookies and usage data
This helps us improve site performance and user experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about your order
- Provide customer support
- Improve our website and services
- Prevent fraud and unauthorized transactions
3. Payment Processing
Payments on our website are processed through secure third-party payment gateways such as Razorpay.
We do not have access to or store your sensitive payment information.
4. Sharing Your Information
We may share your personal information with trusted third parties only to:
- Fulfill orders (payment processors, logistics partners)
- Comply with legal obligations
- Protect our rights and prevent fraud
We do not sell or rent your personal data.
5. Cookies
Our website uses cookies to:
- Remember user preferences
- Analyze website traffic
- Improve functionality
You can control or disable cookies through your browser settings.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent where applicable
To exercise these rights, contact us using the details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: updates@malai.eco
Website: https://www.malai.eco
